St Joseph's Hospice

Ince Road, Thornton, Liverpool, Merseyside, L23 4UE
 
1 2 3 4 5 174 reviews

Average ratings

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1 2 3 4 5
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1 2 3 4 5
Involvement
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Information
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Review of St Francis House Upstairs,
8th April 2021


I would like to thank you from the bottom of my heart for the amazing way you looked after my friend until she died on 20th March. She received excellent care, felt well looked after, and was cared for with warmth and compassion. There were a good number of friends visiting as she reached the 'end of life' stage, and we all found the staff wonderfully supportive and kind. My friend had previously been in a nursing home, and everything about that place would form the basis of a horror story. The gratitude we felt knowing she was finally getting the care she so needed and deserved is beyond words. Thank you!

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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Review of St Francis House Downstairs, written by a family member
26th November 2020


My mum has received excellent care during her time at the Hospice. The staff are kind and considerate and nothing is too much trouble. During such stressful times it is a comfort to our family to know that she is being so well cared for.


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1 2 3 4 5
Review of St Francis House Downstairs, written by a family member
24th November 2020


My Mother in law Sally was cared for in St Joseph's for over 3 months before her recent death. The care she received from everybody at the hospice was exceptional, she frequently told us how lovely all the staff were and how lucky she was to be there. Myself and the rest of Sally's family can't thank everyone enough for looking after her and giving us the peace of mind that she was comfortable and cared for so well at the end of her life. I would definitely recommend this service.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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1 2 3 4 5
Review of St Francis House Downstairs, written by a family member
22nd October 2020


From the moment my Mum was admitted to St Josephs the care couldn’t have been any better. The staff, EVERY SINGLE ONE are incredible. The caring attitude towards mum even when she was being grumpy was second to none and the care towards me and my immediate family was always helpful, informative and honest. THANK YOU FROM ALL OF OUR FAMILY FOR THE CARE YOU GAVE. Even during this awful covid nightmare you were brilliant xx

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
Review of St Francis House Downstairs, written by a patient
21st July 2020


Nothing to be improved. Can't complain.

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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1 2 3 4 5
Review of St Francis House Downstairs, written by a patient
21st July 2020


More visiting. Care is excellent.

Recommend
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Dignity/Respect
1 2 3 4 5
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Review of St Francis House Downstairs, written by a patient
21st July 2020


Myself I feel happy with my care and attention, but staff can be very busy and can't always come to you when you buzz, but we have to understand that.

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Caring
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1 2 3 4 5
1 2 3 4 5
Review of St Francis House Upstairs, written by a patient
21st July 2020


Individual care is good

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
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1 2 3 4 5
Review of St Francis House Upstairs, written by a patient
21st July 2020


nothing to be improved. Staff are always happy.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
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1 2 3 4 5
Review of San Jose, written by a patient
21st July 2020


Helpful people in every way. Would like a bit more information/feedback when seen by doctor.

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Caring
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Resources

Short link to review St Joseph's Hospice: http://iwgc.net/ebyud