St Joseph's Hospice

Ince Road, Thornton, Liverpool, Merseyside, L23 4UE
 
1 2 3 4 5 160 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
« 1 2 3 4 »
Page 1 of 4
 
1 2 3 4 5
Review of San Jose, written by a family member
12th February 2020

Quiet and peaceful atmosphere. Warm greetings on arrival. Questions always answered but a little more information offered would be good. Tea and coffee availability is much appreciated.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of San Jose, written by a family member
12th February 2020

Writing as a family member (husband) I don't believe that pets, such as dogs, should, be allowed on the premises, especially in the current climate of events, when every precaution should be taken to ensure that the Corona Virus is given no chance to spread no matter how unlikely that may seem.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of St Francis House Upstairs, written by a family member
12th February 2020

Very peaceful atmosphere. Staff very friendly and always have a kind word. Lovely shave and always kept very clean and comfortable. A little more information on condition would be helpful.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of San Jose, written by a family member
12th February 2020

I wish to thank all the nursing staff for their great care they gave my brother Graham, also to the kitchen staff, especially Pat, who tried to please Graham with his food - she showed great compassion.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of St Francis House Upstairs, written by a family member
12th February 2020

Lovely atmosphere - so calm and quiet. Nursing staff kind and gentle. Always a kind greeting from everyone - and a name.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of St Francis House Downstairs, written by a family member
5th February 2020

Good: - Frequency of contact with patient - Friendliness of staff - Staff very approachable & responsive Improve:

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of St Francis House Upstairs, written by a patient
5th February 2020

The care and attention received was first class. in my case I couldn't see any room for improvement.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of San Jose, written by a patient
5th February 2020

The staff are very good at one to one but I cant see anywhere that can be improved it is all very well organised.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of San Jose, written by a family member
5th February 2020

.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of St Francis House Downstairs, written by a family member
30th October 2019

All staff are calm, professional and approachable.All staff go above and beyond to cater for my needs. Also helping and supporting my family to the highest level, which we are all so grateful for.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
 
« 1 2 3 4 »
Page 1 of 4

Resources

Short link to review St Joseph's Hospice: http://iwgc.net/ebyud