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24th June 2021


Absolutely appalling treatment. I still have nightmares and flashbacks about the way I was treated. Staff held me down and medicated me against my will and when I cried and asked why they said 'because you're upsetting your family'. They got angry with me because I was struggling. I was just trying to tell them they were pinning me down too hard and it was getting difficult to breathe, but every time I raised my head (they held me face down) they would force my head and neck and shoulders down and hold my face squashed onto the pillow. I tried to go and use the toilet and a (male) member of staff pushed me back into my room. I asked him to get a female nurse to take me but he just laughed and told me I could go if he was watching. The nurse in charge on one shift in particular should be ashamed to call herself a nurse. All shift she let (and encouraged) other members of staff to hurt me and treat me like a cross between an animal and a criminal, and then lied in her documentation about what had happened. If you have any choice at all, please do not let your loved ones be on this ward. If you are a patient, I encourage you to record any instances of violence, assault or maltreatment by staff. I wish I had done this because some of those staff members would have been struck off or even prosecuted if I had video evidence of the things they did to me.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff