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St James's University Hospital
2017-10-26
Person
5
5
0
Written by a family member
Written by a family member 26th October 2017
I took my 83 year old mum to her eye appointment here and she was treated really well with total respect. (Sadly I have experienced times in Bradford where my mum was ignored and the hospital staff spoke to me instead)
All our questions were answered and we were helped to relax by the staff.
The scans were explained and when I asked for further detail of the injection being given to mum, the member of staff went out of her way to find a leaflet which I could take away.
I cannnot believe how much I am expected to type in this box before it will allow me to submit. The feedback on the feedback is that this is really off putting and I want to give up!!!!