St James's University Hospital

St James's University Hospital 2023-11-02 Person 5 5 0

Staff in the Radiotherapy department were very caring. The Bexley Wing is very modern and pleasant to be in. The hospital hotel was very good as my treatment took many days and would have been difficult to travel to each day.

St James's University Hospital 2023-08-21 Person 1 5 0

Placed on J27 a few days ago now, the treatment I’ve received here is absolutely diabolical! The healthcare assistants are the only ones holding this place together The nurses are rude, impatient and unsympathetic to say the least I’ve been in a load of pain crying into my pillow whilst the nurses ignored me Other people only have to twinge and they get offered an extra option in pain relief Genuinely making me feel worse mentally and physically I don’t want to live anymore This ward has taken my last bit I had left Thanks!

St James's University Hospital 2023-04-04 Person 5 5 0

I was admitted to the Admission Unit / ward in Lincoln Wing yesterday for removal of my gallbladder. The care I received was absolutely excellent, all the staff on the ward were friendly, caring and professional and they went above and beyond to provide individual care for all patients on the ward. I would have no hesitation in recommending this ward, all staff on the ward and St James's Hospital for the outstanding care and treatment that I received. Thank you.

St James's University Hospital 2022-11-14 Person 4 5 0

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St James's University Hospital 2022-09-22 Person 1 5 0

If I could give this place no stars I would. I have 2 different experience of this place and both are very bad. The first was from an employee standpoint. Cleaning beds and infected rooms after patients left home and what I saw in my first few weeks led me to change my university degree as I quickly saw there was no caring in the nursing profession. Bullying was rife from supervisors who if you did you job well they blocked you from rising the ranks or trying to better yourself. Holidays that you wanted were wielded like a weapon and used to blackmail you. Now I have recently had the experience of being a relative of a patient mistreated. My mother who went in with back pain, caught MRSA and Cdiff the 2 hospital superbugs, I walked in one day to find her trying to get out of a hospital bed that was set to the highest height setting, to get to a commode with no bed pan in and covered in poo. The sandwich she was eating was covered in poo aswell. I complained and I got a phone call from the ward manager apologising. "It wasn't the level of care she strived for on her ward" fair enough their understaffed hopefully it doesn't happen again. Now my mum has been transferred her purse which they took for safe keeping with £168 in has gone missing. Seems the management on ward J17 of Geldhow Wing is mediocre at best and would be run better by clowns. An apology this time is just not gonna cut it. My opinion go to a different hospital.

St James's University Hospital 2022-07-30 Person 1 5 0

Was admitted with ongoing rectal blood making it hard to have normal bowel movements... I was in for 8 days & left the hospital without a diagnosis medication or improvement in my condition. This is the first time I have been admitted to hospital I am very disappointed at the lack of treatment I received.

St James's University Hospital 2022-04-21 Person 5 5 0

I attended ward J23 on 13th April.. what true angels these staff are. Kind, compassionate, patient.. Felt SO safe and Beverly the Ward Clerk is just fabulous.. what a kind, compassionate and empathetic lady.. Thank you all SO much

St James's University Hospital 2022-04-03 Person 2 5 0

Re ward 12 I constantly find staff “chat and complain “ about patients in front of other people clearly with in earshot! It’s so unprofessional! There have been some very caring friendly staff and the ward sister is lovely but there should constantly be a sister on duty and she should make sure staff do not stand discussing patients /hospital in a negative way. Today staff were complaining of lack of beds and A&E ( I’m certain they have their reasons) but it’s very concerning to hear constant negativity when a loved one is in their care!!! Also the room had bits and pieces of rubbish on the floor.

St James's University Hospital 2022-01-08 Person 1 5 0

Review written for my grandma who recently died in st James on ward J43. Staff rude and lack compassion. Gran was end of life so put in side room but since she was in there.. wasn’t repositioned or given any mouthcare for more than 18 hours plus. Apparently because family were there they didn’t want to disturb.. not good enough excuse! Asked for medication cos gran was clearly distressed in dying phase. Instead of going in to assess her the nurse just blatantly said no to giving anymore medication. She should have gone in the room to assess her need for it first.. she would have seen she was restless and then if she wasn’t happy about giving medication still she should have asked for advice! No knowledge in end of life care and just pure laziness. Easy job… being a night nurse and being sat down all night! How would they feel if that was their relative?

St James's University Hospital 2021-12-14 Person 5 5 0

My wife was recently in theatre for a sutra to her cervix. The care my wife received was fantastic throughout. The Anaesthetist and surgeon were thorough with the whole procedure. They explained everything in full detail and instantly made my wife feel at ease before her operation. It’s very rare I leave a review but in this case I thought it important that I did