St Helena Hospice
Review of Virtual Ward,
4th July 2021
As a family, we cannot express how grateful we are for the service we received. The care and support our family member received was of the highest quality and we cannot thank the ladies who came to support him enough. He was far from the easiest patient, he could have been described as having a sense of humour or in the carers words 'he has character' but despite this they still ensured he was clean, comfortable and had everything he needed. They also ensured that as a family we were listened to and provided us with lots of support through a very difficult time. They made everything so much easier for us and nothing was too much to ask. This service meant that he was able to stay at home for his final days surrounded by his loved ones, exactly as he would have wanted.
Absolutely nothing, the ladies were amazing and the service provided was second to none. We will be forever grateful for this service.