St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
1 2 3 4 5 2,720 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Review of Bereavement ,
16th October 2021


I had my weekly appointments with the amazing Lucy. Such a warm, kind and very understanding counsellor. Helped me gain some clarity.


Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of Breathlessness, written by
9th October 2021


I feel there is help there when needed, understand what I am feeling (pain etc) and knew they will help me as best as they can.


Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Bereavement ,
1st October 2021


I had Lucy go through my six week bereavement counselling with myself. She was absolutely amazing with supporting me through my loss. Three years ago i had tried accessing other support when my baby died and had been significantly let down. I contacted the hospice and have found it useful and supportive throughout the process and has helped me understand my grief a lot more.


The only thing i would suggest is i wish it had been longer than six weeks.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of Virtual Ward, written by a family member
29th September 2021


I thought every career that called to attend my wife were kind, and considerate and I could not have asked for more. Thank you all!


I cannot think how you can improve on the work they did. They were really wonderful.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Breathlessness, written by
29th September 2021


To help St. Helena Hospice.


Nothing.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Bereavement ,
21st September 2021


Kaye was very kind and friendly throughout all the counselling sessions and I felt very comfortable sharing my thoughts and feelings without being judged. I have found that the advice I was given has really helped and I feel better able to cope with and process my feelings now.


I would have preferred face-to-face counselling but completely understand why this couldn't be done.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of Breathlessness, written by
18th September 2021


I felt very comfortable with the way Yuliar Davies came across and explained everything the session was very clear and helpful.


Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Bereavement ,
17th September 2021


The counsellor was professional at all times and sympathetic too. She was easy to talk to understood what I was going through.


The only small negative I have, is that the counsellor never called my husband by his name, it was always “your husband” and that made it feel a bit less personal.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of Bereavement ,
17th September 2021


My Daughter passed away due to Covid and the support I’ve received from Lucie has been wonderful. I felt that I could discuss my feelings freely and this was a huge help to me.


I don’t think anything could have been done better I’m totally satisfied with the help I’ve received.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of Bereavement ,
16th September 2021


I was very Satisfied with the help from Lindy Smith . She was very caring and gave me some good advice.


Only by meeting face to face.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
 
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Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p