St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
1 2 3 4 5 2,688 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 1 of 7
 
1 2 3 4 5
Review of Virtual Ward, written by
10th April 2021


The nurses were absolutely excellent services and every respect, and at all times.


Nothing,,, wonderful in every way!!/nThings would have been extremely difficult for both myself and Jenny without your help and support.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Bereavement ,
15th March 2021


Lucy was amazing, she gave me time to talk about my feelings and it wasn't all solely on my grief for my dad it was more of a mixture of general talk and helping me to overcome my fear and anxiety over letting myself greive properly. As I didn't give myself a chance to let myself cry.


Absolutely nothing, Lucy was wonderful.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of Bereavement ,
12th March 2021


i received some help to try and come to terms with the sudden passing of my mother.i spoke to a lovely lady called wendy,once a week,she always called me on time and she help me understand a few things.i felt comfortable enough to speak in depth about a few things to her that i had not discussed with other people.i have been able to start to talk about a few things more openly.


i can not think of anything.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of Virtual Ward, written by a family member
10th March 2021


We could not have wished for better care, also support. I really do not know if I could having carried on without the nursing staff.


Just please keep it the same.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Hospice in the Home - SinglePoint, written by
10th March 2021


The care that was shown to my husband and myself was absolutely brilliant I will never forget the kindness thank you.


Nothing!!

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Breathlessness, written by a patient
26th February 2021



Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Breathlessness, written by a patient
26th February 2021


They are a band of angels - the nurses wonderful.


As a lay person I can't think of a thing.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Community CNS, written by
19th February 2021


All the people we came into contact with, were kind and caring. Especially nurse Nicky cooper and all members of the virtual ward, who were amazing!!


Nothing could have been done better excellent experience from start to the end./nMy husband's last days were comfortable becesue of these people.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Virtual Ward, written by a family member
19th February 2021


All of the staff were excellent. Not only did they care for my mother but they cared about me too. I have to give extra special thanks to Caroline, Jo and Jason who were fantastic.


I cannot think of one thing.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Virtual Ward, written by a family member
19th February 2021


My husband was dying with PSP. He was unable to move or communicate, but he was treated with the utmost care and kindness. This enabled him to die at home with dignity and love.


Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
 
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Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p