st-helena-hospice
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St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU

 

Recent Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Caring
1 2 3 4 5

Trust
1 2 3 4 5

Support Staff
1 2 3 4 5
Review of Family Support, written by a patient
18th January 2020

Linda/Smith was my 'life line' from before my son died to over a year from when he died. I truly do not know how I would have carried on without her support, professionalism and utmost of care. Thank you from the bottom of my heart.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Caring
1 2 3 4 5

Trust
1 2 3 4 5

Support Staff
1 2 3 4 5
Review of Community CNS, written by a patient
17th January 2020

In my opinion no improvement needed. On Emma's visits, she always explain any concerns I had.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Caring
1 2 3 4 5

Trust
1 2 3 4 5

Support Staff
1 2 3 4 5
Review of SP Virtual Ward, written by a family member
16th January 2020

The team were brilliant, kind, compassionate, professional. They helped us as a family care for mum in her final days their support was invaluable. Debbie, June, Caroline cared for mum and us! The team were so 'joined' up not like the hospital who always worked hard as individuals could have been more consistent with sharing information.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Caring
1 2 3 4 5

Trust
1 2 3 4 5

Support Staff
1 2 3 4 5
Review of Community CNS, written by a patient
16th January 2020

Extremely good. Everything was explained in an easy to understand. I do not think you could have it all so easy.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Caring
1 2 3 4 5

Trust
1 2 3 4 5

Support Staff
1 2 3 4 5
Review of Community CNS, written by a family member
16th January 2020

Personal, sympathetic, appropriate realistic.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Caring
1 2 3 4 5

Trust
1 2 3 4 5

Support Staff
1 2 3 4 5
Review of Community CNS, written by a patient
16th January 2020

Very good and good talks on many subjects.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
Rating not given.

Information
Rating not given.

Caring
1 2 3 4 5

Trust
1 2 3 4 5

Support Staff
1 2 3 4 5
Review of Bereavement , written by a patient
15th January 2020

The volunteer who care to see me was very good listener, very sympathetic and able to give advice and suggest ways forward. I cannot think of anything that could be improved.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Caring
1 2 3 4 5

Trust
1 2 3 4 5

Support Staff
1 2 3 4 5
Review of Community CNS, written by a family member
11th January 2020

The care for my dad the patient was extremely fantastic service could not ask for a better nurses. Thank you very much.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Caring
1 2 3 4 5

Trust
1 2 3 4 5

Support Staff
1 2 3 4 5
Review of Community CNS, written by a patient
11th January 2020

My care was very good. No improvement needed.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Caring
1 2 3 4 5

Trust
1 2 3 4 5

Support Staff
1 2 3 4 5
Review of Bereavement , written by a patient
11th January 2020

 
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