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Written by a patient
17th March 2017


Within 2 days of my G.P. referral I had a telephone call from St. David’s Foundation + the following day a avisit from a nurse for assessment. Very soon a visit from an Occupational Therapist. The O.T. suggested a stair lift would be recommended. About a week later this was done. Meanwhile I had a visit from a man who came to fit grab rails in downstairs cloakroom and en-suite upstairs. Follow up phone calls and visits have been made and a visit from a financial adviser. I am delighted and relieved to have such support.

Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Recommend
Trust
Involvement
Waiting time