st-bartholomews-hospital

St Bartholomew's Hospital

West Smithfield, London, EC1A 7BE
 
43,565 reviews

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Written by a patient
28th October 2018


The hospital met all my needs good treatment and best careing and thank you NHS and all the team

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Written by a patient
27th October 2018


St Barts understand all your needs and give good care and after care also a big thanks for haveing a NHS

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Written by a carer
9th October 2018


Attending the device clinic, this took more than 40 mins and then had to wait to see the doctor and was not given any timeframe as to how long we would have to wait. I approached the doctor to ask, as I needed to get to work but was brushed away and told ‘hopefully not long’. Given the fact that I attended with my my and the appointment had already taken much longer than expected. Clinicians and staff have to be considerate towards people’s commitment and simply cannot expect people to wait for hours on end

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Written by a patient
1st October 2018


I feel really lucky to leave near such a great hospital which has served me and my family extremely well for over 26 years

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Written by a carer
26th August 2018


My husband was admitted after a heart attack as identified at the Royal London. The service he got from the minute the ambulance arrived to being discharged several days later was exceptional. Medics, nursing staff and the support team could not have been more professional and friendly. If anything the experience was only marred by the behaviour of another patient in the recovery ward, which of course the staff had to deal with. Recovering from a heart attack but being stressed by the rude and unpleasant behaviour of another patient is not the best situation. Staff handled it as best they could in the circumstances. In terms of the care we received - it was excellent. Thank you the NHS and in particular the Royal London and Barts.

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Review of Cardiothoracic Surgery Outpatients - SBH written by a patient
23rd August 2018


I've had a heart valve replacement in June '17 at Bart's. Absolutely brilliant care. I've been sent a letter re date of appointment for my annual review in August 2019. It isn't convenient. But I can do 29 August 2019 or 4 September 2019. That takes Thursdays when I think the clinic is. The letter says if not convenient call 0203 765 8000. I have tried on at least a dozen occasions at different times. However the phone is constantly engaged. I wanted to make you aware of this. Meantime, I've filled in the change of appointment form, requesting a new date, on your website.

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Written by a patient
21st August 2018


my mum was staying on ward 4a under nurse Anna and Naag, during her time in the ward 4a bed my mum was very distressed, scared and humiliated nurse Naag wrongly placed nil by mouth' sign over her bed we asked why she shouted " i dont know I'm following doctors orders" my mum suffered for 2 hours later we discovered the nil by mouth' sign was for patient at bed 15 got mixed up another patient. my mum experienced terrible attitude verbal abusive from nurse Anna, she looks at her with angry face. there was one occasion where nurse Anna refused to pick up my mum pillow which fell onto ground, my mum was attached to the bed due clearing the water on lung. my mum is a victim of wrongful early discharge she was discharged on 20/08/18 at 5pm and around 11pm on 20/08/18 we get a call from one of junior doctors, explaining she shouldn't of been discharged, as further x ray scans needed to check if the trapped air nearer to lung/ pacemaker has cleared told us she needed to be readmitted.

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Written by a patient
20th August 2018


I am 84 years of age and from the start to finish of my procedure the Doctors and Staff were excellent. I was very nervous throughout the procedure but the staff were amazing all the way through. Some 20 years ago I had private medical insurance and I can honestly say that the NHS is far superior thank you for your kind help and care. Excellent service. Kind regards Valerie Denning

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Review of Cardiothoracic Surgery Outpatients - SBH written by a family member
30th July 2018


Outstanding care shown. Efficiently dealt with to complete tests before and after appointment.

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Review of Breast surgery - West wing - SBH written by a patient
30th July 2018


Every single member of staff here was absolutely exemplary in the care they showed me. I was very upset and worried about my medical issue but they were absolutely lovely to me. I also arrived late for my appt due to road closures for Ride London but they were all so lovely to me and made sure I was still seen in the clinic. Foloshade, br Metaxa (not sure if I spelled that right) and doctor Doosan (also not sure of spelling) were lovely and so kind and I want to thank them millions for caring so much about me! Thank you so very much indeed. Please pass on my sincere and grateful thanks to them!

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