West Smithfield, London, EC1A 7BE
my mum was staying on ward 4a under nurse Anna and Naag, during her time in the ward 4a bed my mum was very distressed, scared and humiliated nurse Naag wrongly placed nil by mouth' sign over her bed we asked why she shouted " i dont know I'm following doctors orders" my mum suffered for 2 hours later we discovered the nil by mouth' sign was for patient at bed 15 got mixed up another patient. my mum experienced terrible attitude verbal abusive from nurse Anna, she looks at her with angry face. there was one occasion where nurse Anna refused to pick up my mum pillow which fell onto ground, my mum was attached to the bed due clearing the water on lung. my mum is a victim of wrongful early discharge she was discharged on 20/08/18 at 5pm and around 11pm on 20/08/18 we get a call from one of junior doctors, explaining she shouldn't of been discharged, as further x ray scans needed to check if the trapped air nearer to lung/ pacemaker has cleared told us she needed to be readmitted.
I am 84 years of age and from the start to finish of my procedure the Doctors and Staff were excellent. I was very nervous throughout the procedure but the staff were amazing all the way through. Some 20 years ago I had private medical insurance and I can honestly say that the NHS is far superior thank you for your kind help and care. Excellent service. Kind regards Valerie Denning
Outstanding care shown. Efficiently dealt with to complete tests before and after appointment.
Every single member of staff here was absolutely exemplary in the care they showed me. I was very upset and worried about my medical issue but they were absolutely lovely to me. I also arrived late for my appt due to road closures for Ride London but they were all so lovely to me and made sure I was still seen in the clinic. Foloshade, br Metaxa (not sure if I spelled that right) and doctor Doosan (also not sure of spelling) were lovely and so kind and I want to thank them millions for caring so much about me! Thank you so very much indeed. Please pass on my sincere and grateful thanks to them!
I cannot fault the care and consideration that was show to me by Staff Nurse Chloe and the doctor Riash who carried out my Angioplasty procedure and advised me afterwards brilliant staff