Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Springfield Hospital
2020-04-06
Person
5
5
0
Written by a patient
Written by a patient 6th April 2020
Excellent experience at a very distressing time. Staff are great, professionalism and cleanliness were great. Thank you.
2020-04-06 11:51:34
Response from Springfield Hospital
Thank you for taking the time to leave this feedback, we really appreciate it. We will ensure your lovely comments are shared with our staff.
Springfield Hospital
2020-02-17
Person
5
5
0
Written by a patient
Written by a patient 17th February 2020
ALL the staff were professional, kind and made you feel very important to them.
cannot thank them enough.
2020-02-17 15:58:39
Response from Springfield Hospital
Thank you for taking the time to leave this feedback, we really appreciate it. We will pass your lovely comments onto our staff.
Springfield Hospital
2020-01-30
Person
2
5
0
Written by a patient
Written by a patient 30th January 2020
If you are an NHS patient don’t go here I can’t stress that enough. I’ve been both private and NHS here and both experiences were totally different.
NHS if you need help or advice or something goes wrong they have no time for you or for your questions, they give no advice they just tell you to go to a&e. They treat you like rubbish and can’t wait to get rid of you.
I hadn’t eaten for over 16 hours and all they gave me was a piece of dry toast.
I had an intimate operation and whenever anyone came to have a look they left the door open and me exposed to a man in the opposite room. There was no care for my dignity or emotions.
I would never recommend this hospital even for future private healthcare I will go elsewhere.
2020-02-03 15:34:25
Response from Springfield Hospital
Dear Sir/Madam As you left no contact details it is not possible for the hospital to contact you. If you send a written letter to the Matron (Springfield Hospital, Lawn Lane, Chelmsford, Essex, CM1 7GU) I can assure you it will be investigated and dealt with. The hospital wants to assure you and all our patients that we give an excellent standard of care and the issues you raise would be very concerning to us and need to be addressed. We would need some of the detail behind these events to do so.
Springfield Hospital
2020-01-30
Person
5
5
0
Written by a patient
Written by a patient 30th January 2020
Just outstanding, splendiferous
2020-02-03 11:11:20
Response from Springfield Hospital
Thank you for taking the time to leave this feedback, we really appreciate your high star rating and comments. We will ensure this is shared with the staff here at Springfield Hospital.
Springfield Hospital
2019-11-30
Person
5
5
0
Written by a patient
Written by a patient 30th November 2019
I just wanted to say what a fantastic experience I had in hospital yesterday not only from the consultant and anaesthetist but all the nursing staff were amazing I was very nervous before the operation they put my mind at rest and treated me amazingly I highly recommend this hospital .
2019-12-02 08:09:09
Response from Springfield Hospital
Thank you for taking the time to leave this feedback and your lovely comments. Glad to hear that you were put at ease when you visited at what can be a very daunting time. We will ensure your feedback is shared with our staff. Thank you.
Springfield Hospital
2019-10-14
Person
5
5
0
Written by a patient
Written by a patient 14th October 2019
went to see a consultant concerning a back problem. hospital was clean and warm - reception staff efficient and happy to help.
was directed to first floor reception area - calm - quiet and clean - reception staff attententive - completed forms - appointment with the consultant was early. consultant explained everything to me and what the problem was with my back and suggested and advised on care.
conultant is arranging an outpatients appointment for me.
very happy with the service i have received so far - do not live near the hospital but i am more than happy to travel there for care in clean surroundings with very efficient and experienced staff and a consultant who i have confidence in
2019-10-14 13:38:10
Response from Springfield Hospital
Thank you for taking the time to leave this review and your lovely comments. We really appreciate it and will ensure your kind words are shared with our teams.
Springfield Hospital
2019-10-11
Person
5
5
0
Written by a patient
Written by a patient 11th October 2019
Unfortunately the NHS get a lot of bad press, I’ve been treated at this hospital on a number of occasions and cannot fault them at all, from the receptionist to the consultants, they are a truly professional caring team.
2019-10-14 08:45:31
Response from Springfield Hospital
Thank you for taking the time to leave this feedback, we really appreciate it.
Springfield Hospital
2019-09-27
Person
5
5
0
Written by a patient
Written by a patient 27th September 2019
As a retired NHS nurse of many years I have been impressed by all the staff on the ward as I look at my care from the other side of the bed . A lot has changed since my training in 1977 but thus far my care with the information I have been given by the staff nurse today, Sandra, has kept me calm and content in the knowledge that I face the rest of my stay .......and all the hard work that is coming tomorrow following my knee replacement ....in safe hands. Thankyou .
2019-09-30 08:57:37
Response from Springfield Hospital
Thank you for taking the time to leave this review and your lovely comments. We are glad to hear that you have been made to feel calm and content and in safe hands which is extremely important to a patient when visiting the hospital. Wishing you all the best with your knee replacement and your recovery.
Springfield Hospital
2019-08-21
Person
4
5
0
Written by a patient
Written by a patient 21st August 2019
good clean hospital
2019-08-21 14:20:49
Response from Springfield Hospital
Thank you for taking the time to leave this feedback, we really appreciate your high rating and comments.
Springfield Hospital
2019-04-12
Person
5
5
0
Written by a patient
Written by a patient 12th April 2019
Wonderful thank you.