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Written by a NHS patient
28th February 2021


I received very careful and thoughtful treatment - all the staff without exception explained who they were and what they were going to do. This was so different from my experience in a hospital c 40 years ago I was amazed! Everyone was polite and patient, and as a result I didn't feel nervous or worried. At all times staff were aware of precautions necessary due to Covid, so I felt safe.

Recommend
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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