Spire Manchester Hospital 2019-10-17 Person 4 5 0

Dr.Lambe: I had eyelid surgery with Dr.Lambe who saw me for all my appointments before, on the day and afterwards. He also personally replied to my e-mails, always very promptly which was a nice personal touch and he was very reassuring in his replies, that if I had anything else at all I wasn't sure about not to hesitate to get in touch. He is a really lovely person he has a great sense of humour and is very easy to talk to. He made me feel completely at ease and I wasn't made to feel like just another patient. He was amazing he really was and I knew he had my best interests at heart and that was so reassuring. His secretary Jane who was really lovely and made me feel like I I felt like I knew her before I met her. I found all the hospital staff lovely from reception through to surgery each step of the way. Parking on site was easy and took a minute to find a spot so that was fab. I had no waiting to do for consultation or on the day of surgery I was clearly informed every step of the way and pointed in the right direction. I had a local anaesthetic and walked into theatre and back out all within an hour. I was given a small room when I arrived for the surgery to leave my personal belongings which was locked when I went into surgery, it had a bed and a chair and a theatre gown in there and afterwards I went back in and had a cup of tea and told by the nurse I could stay as long as I needed to while my husband came to pick me up. There is a restaurant on site past the main reception what you or your visitors are welcome to use. Overall it was a very pleasant experience and my results are unbelievable.. wow!