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Written by a patient
3rd October 2019

Never had to wait long to see Consultant pre & post Operatively. However the pre medical clinic was shocking I was not called as arranged when I arrived was my pre operative appointment that didn’t have my notes, so it was not clear what was required, the nurse did take me to speak to the admissions department who where very dismissive that the nurse had not called to take my history and medications. When she did phone the following day she was unsure if I needed to stop one medication and would call me back which she didn’t I spoke to my GP instead for reassure. The theatre staff and post care team were lovely.

Recommend
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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