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Written by a patient
19th July 2019


The receptionists should acknowledge people/patients when approaching the desk instead of been glued to the PC for couple of minutes or chatting to one another before the acknowledgement of the arrivals. As a private hospital I expect a much better service from the main front desk staff. This has gone for so long now with special long term receptionists. Better customer service is needed on this department.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff