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Spire Hartswood Hospital 2019-07-19 Person 3 5 0

The receptionists should acknowledge people/patients when approaching the desk instead of been glued to the PC for couple of minutes or chatting to one another before the acknowledgement of the arrivals. As a private hospital I expect a much better service from the main front desk staff. This has gone for so long now with special long term receptionists. Better customer service is needed on this department.