Spire Harpenden Hospital 2021-03-31 Person 2 5 0

Mr S Mushtaq Out patients department February 2021 After long and severe suffering from sciatica since 2020 October I was referred to this consultant under the choose and book service from MSK. As this was going to get me seen much quicker. Well what a waste of time! I felt this Dr did not want to even know what I was about. I felt he was very dismissive of my concerns. He had no previous Health History of mine. He had no previous MRI scan results to see a comparison. I asked me to stand on my toes which I could barely do holding his desk hat was it! He informed me that nothing could be done for me as they would not do steroid nerve block injections. Not even giving me another apt. He told me I’d have to wait till Covid ended? Which was when? And be referred again! I was left upset. Frustrated. In severe pain. In tears. No hope. Had a mental breakdown because of the actions of this man. I did put a email of complaint to Joanne Clark at MSK who referred me. And my GP. This is really not acceptable. How is this showing patient care? Whether I was paying for this treatment of not. The Care should be the same surely? I felt let down by the NHS Service.