Spire Gatwick Park Hospital

Povey Cross Road, Horley, Surrey, England, RH6 0BB
 
123 reviews

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Written by a patient
30th January 2019


Whilst the clinical care and equipment used in this hospital was excellent, I would also like to praise the staff who dealt with me. In all instances all staff i came into contact with, were professional, knowledgeable, engaging, exuding calm authority in a very friendly manner, and very responsive to personal needs and concerns. If I have negative comment. The coffee from the vending machines could be improved, but a minor complaint in light of the excellent quality of care I received in this hospital

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Written by a patient
25th January 2019


I had a knee replacement - both the nursing and physio staff looked after me very well.

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Written by a patient
21st January 2019


Extremely poor service again. Left hand doesn't know what the right hand is doing. Messages not getting delivered. Extremely poor aftercare and the Spire accounts departments in Reading is quite frankly the worst I have have encountered, including extremely poor customer service and rude / threatening letters. For a private customer who is paying good money I expect a lot better service and respect which is a shame as the staff are quite lovely and helpful but everything else about Spire is quite unacceptable.

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Written by a patient
1st January 2019


The nursing staff were excellent. However, the hospital was being refurbished when I was a patient (Feb 2018) and the food was poor.

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Written by a patient
29th August 2018


Cannot thank the staff at Spire enough for the way I have been looked after. They have been helpful and supportive but assertive when needed but always in a positive and empathetic way. I have had 2 recent experiences, both have been excellent.

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Written by a patient
28th June 2018


I felt welcome from the moment I arrived to the moment I left. Very good service and staff. No improvements!

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Written by a patient
15th June 2018


I spent three nights in Gatwick Spire having a hip replacement and had follow up physiotherapy appointments. Without exception the staff were kind, considerate and professional and my recovery has been quicker than expected.

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Written by a patient
2nd May 2018


Very good care - however the nurse taking me to the operating theatre was unsure of how to get there and when we did get there, she did not know the entry code!! So we had to wait for someone to come along and let us in. Not very satisfactory. However, this was my only grumble. All other nursing staff excellent.

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Written by a patient
20th March 2018


Excellent experience, no problems at all, everyone really pleasant and helpful!

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Written by a patient
21st February 2018


Great hospital.

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