Reviews
Recommend
Dignity/Respect
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Information
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Staff
Reviews
Spire Gatwick Park Hospital
2019-04-11
Person
5
5
0
Written by a patient
Written by a patient 11th April 2019
All staff were kind and courteous. The hospital was very calm and quiet which helped to concentrate on recovery. The facilities were very comfortable.
Spire Gatwick Park Hospital
2019-02-03
Person
5
5
0
Written by a patient
Written by a patient 3rd February 2019
I arrived early for my bilateral eyelid procedure and was seen to immediately by the receptionist. I found the queueing system and waiting area to be discreet. The staff were respectful and polite.
The receptionist contacted the relevant department and made sure I was seen to without delay. Within minutes of checking in, I was in my room. The nurses who were seeing to me were equally professional, and approachable.
Spire Gatwick Park Hospital
2019-01-30
Person
5
5
0
Written by a patient
Written by a patient 30th January 2019
Whilst the clinical care and equipment used in this hospital was excellent, I would also like to praise the staff who dealt with me. In all instances all staff i came into contact with, were professional, knowledgeable, engaging, exuding calm authority in a very friendly manner, and very responsive to personal needs and concerns.
If I have negative comment. The coffee from the vending machines could be improved, but a minor complaint in light of the excellent quality of care I received in this hospital
Spire Gatwick Park Hospital
2019-01-25
Person
5
5
0
Written by a patient
Written by a patient 25th January 2019
I had a knee replacement - both the nursing and physio staff looked after me very well.
Spire Gatwick Park Hospital
2019-01-21
Person
2
5
0
Written by a patient
Written by a patient 21st January 2019
Extremely poor service again. Left hand doesn't know what the right hand is doing. Messages not getting delivered. Extremely poor aftercare and the Spire accounts departments in Reading is quite frankly the worst I have have encountered, including extremely poor customer service and rude / threatening letters.
For a private customer who is paying good money I expect a lot better service and respect which is a shame as the staff are quite lovely and helpful but everything else about Spire is quite unacceptable.
Spire Gatwick Park Hospital
2019-01-01
Person
4
5
0
Written by a patient
Written by a patient 1st January 2019
The nursing staff were excellent. However, the hospital was being refurbished when I was a patient (Feb 2018) and the food was poor.
Spire Gatwick Park Hospital
2018-08-29
Person
5
5
0
Written by a patient
Written by a patient 29th August 2018
Cannot thank the staff at Spire enough for the way I have been looked after. They have been helpful and supportive but assertive when needed but always in a positive and empathetic way. I have had 2 recent experiences, both have been excellent.
Spire Gatwick Park Hospital
2018-06-28
Person
5
5
0
Written by a patient
Written by a patient 28th June 2018
I felt welcome from the moment I arrived to the moment I left. Very good service and staff. No improvements!
Spire Gatwick Park Hospital
2018-06-15
Person
5
5
0
Written by a patient
Written by a patient 15th June 2018
I spent three nights in Gatwick Spire having a hip replacement and had follow up physiotherapy appointments. Without exception the staff were kind, considerate and professional and my recovery has been quicker than expected.
Spire Gatwick Park Hospital
2018-05-02
Person
4
5
0
Written by a patient
Written by a patient 2nd May 2018
Very good care - however the nurse taking me to the operating theatre was unsure of how to get there and when we did get there, she did not know the entry code!! So we had to wait for someone to come along and let us in. Not very satisfactory. However, this was my only grumble. All other nursing staff excellent.