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Spire Gatwick Park Hospital
2019-10-30
Person
2
5
0
Written by a patient
Written by a patient 30th October 2019
Upon arrival it was suggested that I was here for “Willie Wednesday” as they call it. The introduction was unprofessional and just frankly weird. Throughout the day I was spoken to like a child and with disrespect. The staff behaved oddly at times. When I made requests, I had to ask twice and communication was difficult for some of the nursing staff. Mr Swinn was fantastic and so was the Anaesthetist and Nurse in Charge. The assistant Nurse struggled to take my blood pressure each time, dispute using 2 machines and then attempting with the manual approach. The entire experience was so disappointing I decided to not stay the night and left at the earliest opportunity following my operation. Upon discharge I received conflicting recovery advice.
In summary, great surgeon, clean hospital but appalling support staff. I wouldn’t recommend to anyone, especially at the price I paid.