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Written by a NHS patient
18th April 2021


Southmead itself is a lovely modern hospital. Very easy to navigate your way around even though it is extremely big. I stayed for 5 weeks November/December 2020 due to complications from a previous surgery. I loved the fact that I had my own room with en-suite facilities. The room itself was spotlessly clean at all times. Although it was at the height of the Coronavirus I felt totally safe in the measures that the hospital had taken to ensure the safety of the staff and patients. Although we weren’t allowed visitors, and that was very hard at times, the staff went out of their way to make sure I was ok and that I was having regular contact via phone/video all with my family and friends. All the staff were so kind and supportive. I was kept informed at all times of how my treatment was progressing and was involved in decisions regarding my care and treatment at all times. The food was lovely with plenty of choice and there is a well stocked shop and coffee shops down in the atrium should you require anything else. All in all I am extremely grateful for the care I received and would gladly recommend Southmead hospital to anyone.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe