Written by a NHS patient
28th July 2021
I had surgery at at Southmead. I lost a lot of blood during the operation which went on for a lot longer than planned. I was therefore feeling very poorly after, but I was settled in my own room and being checked on every 30 minutes by a nurse to take my obs. I was then asked if I was happy to be changed room. I didn’t feel like I could protest as I was told I was being given an identical room. After being moved I felt very ill as it was very disruptive and not helped by the Porter hitting the bed on at least two doors on the way. I was also so dismayed to find the place I had been moved to was not even a proper ward and I no longer had my own room. There was one toilet between 10 patients and no shower. After I was moved nobody checked my obs for hours and it was noisy and chaotic. I understand A&E was overwhelmed but moving patients who have just come out of surgery is really not acceptable. It was very noisy so I wasn’t able to get any rest. The patients all had different surgeries from orthopaedic, cranial, vascular, gynae and others and so the nurses were not specialists in these areas. While pleasant the nurses seemed uninterested or unaware of how unwell I felt. I’ve had two very similar previous surgeries at a much older hospital, but I had a much better experience there. I found my experience at Southmead traumatic and it took me a long time to recover. I will avoid the hospital in future.