Share review of Southend Hospital

Southend Hospital 2015-10-20 Person 3 5 0

Staff care was fine, but lack of communication to patients. I was lying on a bed with suspected lower spinal trauma so unable to move. Took 2 hours to get an x-ray and was left in a corridor unattended, along with many others. No communication or idea of where in the queue - maybe an updating display board. When you are lying a bed worrying if you will be okay it is very much like you have been abandoned - someone in admin should try it to see from a patient's perspective. Staff all very helpful, but system is shaky.