Southend Hospital

Prittlewell Chase, Westcliff on Sea, Essex, England, SS0 0RY
 
1 2 3 4 5 53 reviews

Average ratings

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1 2 3 4 5
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1 2 3 4 5
Involvement
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Cleanliness
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Staff
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Reviews

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Written by a NHS patient
3rd February 2022


I have had a CT scan on Saturday 29th 2022 from the time I arrived till leaving, everything was made clear what would take place, staff on every level kind and helpful. Yesterday Wednesday 2/2/2022 I had a Colonoscopy procedure. Again staff amazing. During procedure the nurse chatted with me between my gas and air , this was so kind and helped take my mind off what was happening, be it quite tolerable nothing to worry over. Afterwards on discharge another nurse made me a most welcomed hot chocolate. They rang my partner to meet me and the same nurse walked with me to the outside of the building. I was fortunate that I had nothing untoward show up. So I have the highest praise for all peoples working there under such trying conditions we are presently facing. thank you Mavis Hunt

Recommend
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Written by a patient
13th October 2020


Having been admitted during this dreaded COVID-19. My biggest concern was catching this awful disease. I and my wife had to self isolate for 14 days Prior to the hospital admission. They gave me a Covid test which was negative. While in hospital the staff were doing everything that was humanly possible to stop the transmission. My only adverse comment is the food menu isn’t what it used to be. Won’t be concerned at all for my next visit to have my new knee done. A big thank you to all staff and dr tam. Many thanks Bill Clement

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Written by a patient
9th August 2020


Southbourne ward is a nightmare.left on bedpan for 20 mins and no access to buzzer.nurse finally came and admitted she had forgotten me. Commode was just as bad next day I was left on commode no access to buzzer again had to shout for another patient to call nurse.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
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1 2 3 4 5
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Written by a carer
7th August 2020


Hope nobody gets put on Southbourne ward. Staff can't answer the phone. Emergency buzzers not in reach of patient and most of the time if you can get another patient to buzz for you it is likely that you will wait upward of 30 min! Patients soiling themselves due to waiting so long.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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1 2 3 4 5
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Written by a carer
19th March 2020


I want to say a big Thank you to Princess Ann ward My mother passed away on 24th february a little unexpected but the staff were very informative and kind I especially want to say thanks to HCA Kyla Rose ,her kindness and patience to my mother will not be forgotten by me.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
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Written by a patient
16th March 2020


Excellent Hospital. Always treated with compassion and respect. Nurses are wonderful and doctors great. I have had a couple of cornea grafts at this hospital over the past 3 years and have always been treated well and with respect. Some people don't think about how much the hospital is stretched and short staff and tend to moan about the slightest thing. We are very lucky to have a great health service (where we don't pay a penny!) We must all get behind the health service and give them praise rather than knocking them down. I say well done Southend Hospital you are a great hospital and thank you for giving me my eye sight back Dr James Myerscough.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Written by a patient
26th February 2020


This review relates to the Nightingale Centre Breast Care Unit & the Day Surgery Unit off of Carlingford Drive. The level of care & professionalism was excellent. Thank you to all the staff concerned.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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1 2 3 4 5
Cleanliness
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Written by a carer
5th February 2020


WARNING: Windsor (Dementia) Ward Worst hospital I have ever had to deal with Consultants/Doctor/ nurses/ Ward staff do not volunteers any information, what so ever and avoid answering questions. Relatives a basically I ignored! Awful experience, relatives of patients treated as if they had dementia too!!! Working for a better workplace, - patients are just an irritation!

Recommend
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Dignity/Respect
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Written by a patient
3rd September 2019


ITS THE WORST HOSPITAL IVE EVER BEEN IN A FEW DOCTORS DONT GIVE YOU THE CHANCE TO ASK QUESTIONS OR THEY EVADE THE ANSWERS FOOD ISNT WORTH EATING AS MOSTLY COLD OR LUKE WARM NURSING STAFF OK WEEKDAYS BUT WEEKEND STAFF WERE NOT HELPFUL NEVER INFORMED TILL LAST MINUTE IF GOING FOR XRAY AROUND BED AREA WASNT CLEENED UP EVERY DAY CLEANERS WERE SLOPPY IM DEAF BUT THEY INSISTED TO KEEP TALKING TO ME EVEN THO I COULDNT HEAR THEM

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
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Written by a patient
16th August 2019


Very poor service, told one thing by one then 5 mins later something completely different.. compromise your health with bad advice.. complaints procedure is shocking.. give you a time scale to respond then miss it by a week!! Then ignore all your comments about what happened and try and put a positive spin on it.. Failed on both counts!!!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Cleanliness
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