Prittlewell Chase, Westcliff on Sea, Essex, England, SS0 0RY
ITS THE WORST HOSPITAL IVE EVER BEEN IN A FEW DOCTORS DONT GIVE YOU THE CHANCE TO ASK QUESTIONS OR THEY EVADE THE ANSWERS FOOD ISNT WORTH EATING AS MOSTLY COLD OR LUKE WARM NURSING STAFF OK WEEKDAYS BUT WEEKEND STAFF WERE NOT HELPFUL NEVER INFORMED TILL LAST MINUTE IF GOING FOR XRAY AROUND BED AREA WASNT CLEENED UP EVERY DAY CLEANERS WERE SLOPPY IM DEAF BUT THEY INSISTED TO KEEP TALKING TO ME EVEN THO I COULDNT HEAR THEM
Very poor service, told one thing by one then 5 mins later something completely different.. compromise your health with bad advice.. complaints procedure is shocking.. give you a time scale to respond then miss it by a week!! Then ignore all your comments about what happened and try and put a positive spin on it.. Failed on both counts!!!
All I can say is don’t critique a hospital till YOU have stayed in it. The hospital is amazing, even in tough times you are treated with the best by the best and best of all it comes with a smile!!