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Written by a carer
22nd February 2020


Our baby son was treated in ICU over Christmas. The care he received was outstanding - he had 1:1 nursing at all times, and the nurses were all extremely professional, caring, and able to explain to us exactly what was happening and why. The staff went out of their way to make our stay as comfortable as possible. We were offered accommodation as we were from out of the area, and were able to come and go on the ward whenever, so could come up to the ward at night if we wanted to. Staff were available if my husband or I needed a friendly listening ear, and I was able to see a midwife if I needed to. There was even food provided on Christmas Day. Our only issue was car parking. As we were not from Sheffield we had to have the car with us, and parking was quite expensive.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff