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Written by a patient
20th July 2016


This home/day care has become an important part of my life. Initially I was able to get myself there but recently the kindness has increased and they have organized for a pick up half way, which is great and allows me to continue to attend. The home is in a perfect location for rest and views but logistically for the county is isolated. I have an 1 hour 36 mile journey to get there which is a long way when you feel poorly/hired. Pembrokeshire is spread. The staff are very caring and fun and the food is amazing.

Addressing fears
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Delay
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Dignity/Respect
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Efficiency
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Listening
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Meeting needs
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Recommend
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Trust
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Involvement
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Waiting time
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