scunthorpe-general-hospital

Scunthorpe General Hospital

Cliff Gardens, Scunthorpe, North Lincolnshire, England, DN15 7BH
 
10,868 reviews

Reviews

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Reviews

 
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Written by a NHS patient
5th March 2024


Staff have been great, really friendly and helpful. They’ve been quick and informative with appointments

Recommend
Dignity/Respect
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Staff
Safe
 
Review of X-Ray Department SGH
14th February 2024


you staff don’t know what they’re doing

Suggested improvements
don’t give your staff doctor certificates from a box of cornflakes

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Review of Main Outpatients SGH
18th October 2023


Arrived for follow-up in Fracture Clinic at 10 am Sent to X-Ray prior to appointment which was very busy. My expectation was that there would be a very long wait to be seen but this was not so. I was out of the Department having had xrays and a consultation with the Orthopaedic Surgeon and seen in Plaster Clinic and left the hospital less than an hour after my appointed time .. I would like to receive copies of my clinic letters following my treatment for my fractured humerus as I have not had these through the NHS Portal although I understand my GP has received them. Thank you

Suggested improvements
Unable to suggest any improvement Clinic ran very smoothly.

Experience
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Rating not given.
Staff
 
Review of Central Delivery Suite
9th October 2023


The midwife on duty Laura was amazing throughout my stay and delivery of baby. After a scary unpredicted preterm labour, she kept me calm, informed and advocated for me at all times. She made me feel really comfortable and kept my spirits high at one of the scariest times of my life. After Jaime took over she was also amazing and made sure I felt comfortable, safe and well fed! I cannot thank both midwife’s for enough they made the scariest of experiences more bareable!!

Suggested improvements
Nothing!

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Review of Central Delivery Suite
2nd October 2023


All the staff we met during our time on labour ward were amazing. They helped us with everything we needed and were so supportive. Special mention to Jenna, Laura, Kim and Estarah, that looked after us they were all amazing and made the whole experience so special.

Suggested improvements
Nothing

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Review of Antenatal Ultrasound Scan Department SGH
26th September 2023


Normally whenever I’ve visited antenatal clinic we are seen within 30/40mins. However on my visit today it took them an hour and half to see me, I understand things are tight and can be stretched but for them to not come in and apologise for the wait. Also whilst on a previous visit a C-section was discussed and signed for with a different consultant and today a different consultant questioned why I was having a C-section. This made me feel very uncomfortable and belittled.

Suggested improvements
Not have patients waiting without coming to apologise.

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Review of Antenatal Clinic SGH
6th September 2023


PAC - Scunthorpe Jennie Parker MW was fantastic after a worrying encounter with my consultant. Jennie spent time with me answer all my questions and I left feeling listened to and informed (5th Sept 23 and 6th Sept 23). Dr Jo Maloney (6th Sept 23) took great time and care to help me understand the next steps of my care and answered all of my questions. I very much appreciate her spending the time with me to explain all aspects Gill Ibbotson was very reassuring and helpful through out my Appt, caring and compassionate and keeping me informed of what was happening. I hope they all know a difference they have made to my peace of mind leaving my Appt today.

Suggested improvements
My consultant did not offer me any information or ask if I had any questions. I was informed only that I would be having an induction and the date of this and provided me with the induction leaflet. I had a lot of questions but unfortunately she left the room before I had the chance to ask any of these leaving me quite distressed.

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Review of Antenatal Ultrasound Scan Department SGH
9th August 2023


The individual doing my scan was very rude and uncaring. She did not talk me through what she was doing as every sonographer has previously. When I asked a question as to whether it’s normal that it should be painful she became very abrupt and snapped at me asking “shall I stop the scan” without answering my question. The worst experience I have had during my antenatal journey! Further to this I had to wait over an hour to be seen.

Suggested improvements
Everything!!!

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Review of Ward 26
22nd July 2023


The ward was over crowded and understaffed. The staff played the radio loudly in the middle of the night and talked constantly. Little attempt was made to be quiet for patients and their babies. Pain relief was often slow to be administered, meaning that it was ineffective by the time it was taken as the pain was too severe. Staff laughed at me for forgetting to remove my post-surgical stockings before going for a shower. Curtains did not surround the beds properly and it was very difficult to get out of bed after a c-section with dignity, particularly when other patients’ partners were around. Nobody ever cleaned my table and there was no equipment available for me to do it myself. There was a lack of appreciation for the fact that I am an older mother and this meant my recovery was slower than when I had children in my 20s.

Suggested improvements
A more quiet, peaceful environment is needed, particularly at night. Cleaning wipes or similar should be available for patients to wipe their own table. Patient medical information should not be discussed loudly and openly by staff.

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Written by a NHS patient
22nd July 2023


Staff are brilliant

Recommend
Dignity/Respect
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Safe
 
 
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Scunthorpe General Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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