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27th January 2022


I attended with high BP and after the umitial triarge which suggest I had bleed on the brain I was advise to sit in the wait g room and I would be seen soon. After two visits to the nurse station and 4 hours thirty minutes later I was seen by a doctor who apologise profusely re the delay. For a suspected stroke this was unacceptable. Once I was seen by the doctor the treatment was excellent. From start to discharge I was in a& E for nine hours. Five hour totally wasted and myself put at risk by the delay in the follow up the triage A response would be welcome Roger

Suggested improvements
Monitor patient progress where urgent treatment may be required

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff