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25th October 2021


Nurses, especially Emily, were good at telling you what they were doing and what next steps were. And they were lovely and chatty and reassuring. Even adults get scared in a&e especially when you can’t have people in with you

Suggested improvements
Was only offered I drink once and having not eaten since 9am that morning I left at 5 still having not eaten anything. I know they are so busy, but when you are not well anyway, lack of food doesn’t help how you feel

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff