Scunthorpe General Hospital

Scunthorpe General Hospital 2023-07-14 Person 5 5 0

CDS were so supportive to me on the occasions I needed to attend for out of hours assessment during my pregnancy.

Nothing at all

Scunthorpe General Hospital 2023-07-14 Person 5 5 0

Service was excellent in every way

Nothing could have been better

Scunthorpe General Hospital 2023-07-06 Person 1 5 0

Because the treatment I received was slip shod and not well managed. A catheter was removed and no provision was made for me passing water whilst it had not been replaced which caused me to foul my clothes. This happened twice as was moved around a/e to cubicle 28, there was then a problem over a replacement catheter the correct type and size was not available. When a catheter was found as a make do the nurse fitting it did not give me any instructions about holding my breath before fitting and caused me undue pain. She having fitted it did not explain that I would have to wait for the doctor who said he would fit it would come to discharge me. There was then a long delay in him coming to talk to me. I had chased up on him coming twice before he came. When he did come he said the catheter was a short term fix and would need changing after 4 weeks at which a wee test would. After he told me I set off to leave only to be called back by another doctor who realised I still had my identity arm band on. He removed it and I left A&E and travelled home in wet clothes, arriving home at 2 15 am some 6hrs. I accept that the department may have been busy, but some of the attention I was given caused me unnecessary discomfort and left me feeling unclean which when I got home I rectified by a complete wash down before retiring to bed and then sleeping until midmorning on the Sunday from complete exhaustion.

Much more attention to detail could have avoided the unnecessary situation with clothing and hygiene. Also by making me aware of what was happening and why on more regular occasions would have helped. I left that some of the nursing staff were in the mood of when is it home time then what is best for this patient and what might his needs be.

Scunthorpe General Hospital 2023-07-03 Person 5 5 0

Great care, compassionate staff - they go above and beyond for all of their patients.

nothing

Scunthorpe General Hospital 2023-06-30 Person 5 5 0

I was surprised and extremely pleased with how soon I was seen and my problem dealt with.

I have nothing more to add

Scunthorpe General Hospital 2023-06-30 Person 2 5 0

Went to A&E Scunthorpe Tuesday evening booked in but was told by the reception that the wait time was extremely long and would be hours. As the injury I thought I had was broken toes / foot I cancelled and said I would come back tomorrow early in the morning when they are less busy as this was not an emergency but a accident and a GP if called wouldn't doing anything as I would need a Xray. In the morning, I booked in with the reception again , but there was a lot of sarcastic comments and mocking from a nurse who was in the reception area this turned out to be the nurse who gave me triage before seeing the doctor..

You want people to be polite to staff and have signs around stating this. This does not give nurses or staff a sheild then to be sarcastic, funny, or mock a patient my actions was to try and help and not hinder by leaving and coming back I don't expect to be mocked for this.

Scunthorpe General Hospital 2023-06-30 Person 5 5 0

All the nurses ( triage, bloods, ecg) and doctor were all very professional, kind , caring and compassionate. Helping me to feel at ease in my situation at the time. The bloods nurse was exceptional in her ability to read the emotional needs of myself and husband , making my frightening episode so much more bearable

Having a working coffee machine would have been good

Scunthorpe General Hospital 2023-06-29 Person 3 5 0

I give the answer because i had no chance to complain the first person that attended me trow the letter on me disrespectful, without telling me anything I was bad at the moment with a lot of pain.

It’s take a lot of time to give me the pain pills knowing I was with pain

Scunthorpe General Hospital 2023-06-29 Person 4 5 0

All the staff were lovely, Ella the nurse on the day seat station in A&E was such a fantastic nurse and put me at ease & looked after me & really looked after us all & my doctor a young lady was the same

I was in there for a long time nearly 9 hrs but I understand they were busy

Scunthorpe General Hospital 2023-06-29 Person 5 5 0

All of the staff were very efficient in dealing with my son on our visit. He was seen quickly by all departments and the nurses and doctors were lovely.

No