scunthorpe-general-hospital

Scunthorpe General Hospital

Cliff Gardens, Scunthorpe, North Lincolnshire, England, DN15 7BH
 
1 2 3 4 5 2,025 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 1 of 203
 
1 2 3 4 5
Review of Emergency Care Centre SGH,
26th October 2021


Very busy unit but despite this All staff polite kind and helpful. Procedures and results explained.


Cannot think of anything to improve care.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Emergency Care Centre SGH,
25th October 2021


Conscientious, cheerful, nothing too much for them. On using the call button they were swiftly in attendance.


Cancel the call sound sooner especially during the silent hours.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Emergency Care Centre SGH,
25th October 2021


Nurses, especially Emily, were good at telling you what they were doing and what next steps were. And they were lovely and chatty and reassuring. Even adults get scared in a&e especially when you can’t have people in with you


Was only offered I drink once and having not eaten since 9am that morning I left at 5 still having not eaten anything. I know they are so busy, but when you are not well anyway, lack of food doesn’t help how you feel

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Emergency Care Centre SGH,
25th October 2021


Excellent service by all. Thank you very much.


Nothing was all good.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Emergency Care Centre SGH,
25th October 2021


I walked into the emergency department with my two young children following a car accident. My partner was asked to leave as she was not involved as such I was forced to look after two kids in a hospital, whilst in severe pain. I received dirty looks from all six nurses standing in the reception, who were busy sharing sweets and discussing their weekend plans rather than addressing the que of patients. Finally upon being admitted into a and e, I asked if we could wait in the over flow waiting room to keep the kids out of theway, which the nurses and doctors there agreed to. I then had to wait over four hours and two reminders to the receptionist, in severe pain to be even seen by the triage nurse. Only to be told that it was my fault, as I was sat in the wrong waiting room. Finally, my kids were discharged after being checked over. I then had to wait two hours for my CT scan result, because the doctor did not know which room I was in. It was only at half 12 (8 hours after getting into the a and e) that I was finally given pain relief which I asked for numerous times. It was a truly appalling experience and I would never recommend the hospital to anyone for any sort of care.


Provide care in a timely manner. Keep patients informed of what is going on with their care. Have doctors and nurses who actually respect their patients rather that criticising them for seeking help when no other options are available in the local area. Scrap the rules of not allowing a person to be accompanied into a and e. The experience of going there is already traumatic, not having any support is not helpful to anyone there. Actually be aware of where your patients are and communicate between one another about their care that you are there to provide.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Emergency Care Centre SGH,
25th October 2021


It was just shocking I had a broken jaw and wasn’t dealt with in a professional way there was massive delays and a doctor or nurse never called anyone for at least over an hour which is just ridiculous I will not be coming back there for sure it’s a terrible hospital terrible staff overall shocking hospital


Improve your staff attitude and treat patients with respect and deal with the professionalism

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Emergency Care Centre SGH,
25th October 2021


Although it was very busy, the staff treated my daughter with kindness. Her illness was dealt with effectively


Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of X-Ray Department SGH,
24th October 2021


The radiologist who was on at 16.30 was excellent. She questioned the amping X-rays needed for my daughter in terms of radiation to the doctor in charge. Made me as a mother feel that she cared enough to question


None

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Gynaecology SGH,
23rd October 2021


ALL THE STAFF WERE SO CARING AND SUPPORTIVE!


Nothing

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Emergency Care Centre SGH,
22nd October 2021


I attended with my daughter and was treated quickly and with a good knowledge and aftercare


Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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Resources

Short link to review Scunthorpe General Hospital: http://iwgc.net/eb4wk