Sandford Ward Within Fullbrook Centre
Review of Sandford Ward, written by a family member
19th May 2020
I have been so pleased with the staff, they have responded brilliantly to his needs and done everything they could to look after him, all whilst looking after other patients too. Overall five stars.
We did have some issues when he first arrived. The first room that Bob was in was not conducive with settling his mental state, there were lots of issues with the bathroom and the heating which weren't repaired straight away. He kept demanding moving, and was quite distressed because of this.
He was moved to another room and this was much nicer, although there were still some challenges controlling the heating. Another issue was that who his named nurse was was unclear, and it wasn't kept up to date on the poster in his room.