royal-surrey-county-hospital

Royal Surrey County Hospital

Egerton Road, Guildford, England, GU2 7XX
 
33 reviews

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Written by a NHS patient
5th February 2024


Doctors seem to think that patients and patient's relatives should know who the doctors are: They don’t bother to wear name batches and don’t introduce themselves.

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Written by a NHS patient
11th November 2023


The staff and level of care is excellent and all the staff I came in contact with tried their very best. The only slight complaint is possibly lack of staff. I was in A&E for 8 hours with my toe bleeding badly and needing pain killers until I was seen at 1am and then had to wait in A&E until I was moved to a bed at 5am. I was the treated exceptionally well and swiftly and was operated on that afternoon. My needs and questions were addressed and the staff throughout were excellent.

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Written by a NHS patient
1st October 2023


I was admitted to Onslow Ward on the 28th September 2023. My Care was exemplary from admission to discharge and my every need was met. Special Thanks to Junior Sister Dom and HCA Ellie May. Thanks a Million.

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Written by a private patient
25th July 2023


I recently underwent hernia surgery performed by Dr. Nima Abbassi-Ghadi, and I can confidently say that he is an outstanding doctor with exceptional surgical skills. My experience under his care was nothing short of remarkable, and I am incredibly grateful for the positive outcome of my surgery. From the initial consultation to the post-operative follow-up, Dr. Abbassi-Ghadi demonstrated the highest level of professionalism and expertise. During the consultation, he patiently listened to my concerns and thoroughly explained the surgical procedure, potential risks, and expected outcomes. His clear communication and reassurance put my mind at ease, instilling a sense of trust in his abilities. On the day of the surgery, I was greeted by a friendly and efficient staff at his well-equipped clinic. The entire team demonstrated a high level of competence and dedication, ensuring that I felt comfortable and well-informed throughout the entire process. When it came to the surgery itself, Dr. Abbassi-Ghadi's skill as a surgeon was evident. The procedure went smoothly, and I experienced minimal discomfort during the recovery period. Dr. Abbassi-Ghadi's attention to detail and precision in his work are commendable, and I felt confident that I was in the hands of a highly skilled professional. Throughout my recovery, Dr. Abbassi-Ghadi and his staff provided excellent aftercare. They were readily available to address any post-surgery concerns and provided clear instructions for a smooth recovery process. Dr. Abbassi-Ghadi's genuine concern for his patients' well-being is evident in the level of care he provides. I must also highlight the exceptional support I received from his staff. They were attentive, compassionate, and efficient in coordinating appointments and ensuring that all my needs were met during the recovery period. Thanks to Dr. Nima Abbassi-Ghadi's expertise and the dedication of his staff, my hernia surgery was a resounding success. The positive impact on my quality of life is immeasurable, and I cannot thank him enough for his exceptional care. If you are in need of hernia surgery or any gastrointestinal care, I wholeheartedly recommend Dr. Nima Abbassi-Ghadi. His surgical skills, paired with his caring approach and excellent staff, make him a true standout in the medical field. Dr. Abbassi-Ghadi has earned my utmost respect and gratitude, and I am confident that he will continue to provide outstanding care to his patients.

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Written by a NHS patient
15th May 2023


Ignored my cancer for 5 years

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Written by a NHS patient
15th April 2023


I have Advanced Prostate Cancer for which I have undergone Chemotherapy, Radiotherapy at St Lukes, Royal Surrey combined with ongoing hormone injections at my GP surgery. Having had a rather difficult experience on initial diagnosis at a different NHS trust and am very grateful to consultants, nurses and other staff at St Luke's for taking on my case and providing such good care which definitely has increased my prospects of life expectancy (for how long is anyone's guess!). I also have had the opportunity to participate in the STAMPEDE clinical trial providing additional medication and medical supervision by the research team who are great! The Fountain Centre is also a great resource for wellbeing and emotional support If there were two things I could improve they would be: - more use of digital communication which is currently mostly by letter/telephone - speedier dispensary of prescriptions at the pharmacy Thank you Royal Surrey :)

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Written by a NHS patient
4th January 2023


I went to the A & E at RSCH on a Monday morning and was seen very quickly (well under an hour) and referred to another department in the hospital. I had to stay in overnight and a bed was found. I had medication and was looked after very well by the doctors and nurses. I was kept informed well at each stage and kept in as long as was necessary and able to leave the next day when doctors were happy it was safe for me to leave. i was seen the next day by a consultant in a follow up. All very smooth, efficient and professional.

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Written by a NHS patient
22nd December 2022


When I arrived for an operation I was asked to put on a gown that was folded on my bed. As I opened it out I found a patch of dried blood on the back. It had not been cleaned. I returned it back to the sister on the ward - we were both duly shocked (and on my part relatively disgusted). I took the day off and depended on others to do the same to be able to drive me and collect afterwards. Having waited several hours and second to last patient I was wheeled through the whole hospital through a particulalry public thoroughfare to the operating room that made me feel quite awkward. RIght outside the room I was told someone needed operating on. I for sure was grateful not to be that person, but felt humiliated being wheeled back through the hospital again and had to get dressed and go home. Not a great experience. I delayed taking the COvid jabs because of the operation - another one was offered quite soon after and was cancelled with relatively short notice again (at least I didn't have to drive to Royal Surrey from London again). I missed several calls for COvid jab and then caught Covid so needed to cancel this third time myself. Each time I am needing to depend on another person to arrange to be available from work to collect me. I had the operation in the end and was delighted with the results.

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Written by a NHS patient
26th October 2022


I had my baby last month ( September 2022). Staff was amazing, helpful, they did helped me feeling safe and they helped me to deliver my baby safe and healthy to this world. Big thank you to Matilda( Tilly) who was amazing midwife. And big thank you to all midwife

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Written by a NHS patient
20th May 2022


I had my hysterectomy at this hospital the day time staff was well beyond wonderful but night time was quite scary when the nurse brought round medications and mixed up our beds, I nearly got a medication i am allergic to and lady in opposite bed took my medication which luckily did her no harm. Day staff were shocked and apologetic but it was not them made the mistake.

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