Ignored my cancer for 5 years
I have Advanced Prostate Cancer for which I have undergone Chemotherapy, Radiotherapy at St Lukes, Royal Surrey combined with ongoing hormone injections at my GP surgery. Having had a rather difficult experience on initial diagnosis at a different NHS trust and am very grateful to consultants, nurses and other staff at St Luke's for taking on my case and providing such good care which definitely has increased my prospects of life expectancy (for how long is anyone's guess!). I also have had the opportunity to participate in the STAMPEDE clinical trial providing additional medication and medical supervision by the research team who are great! The Fountain Centre is also a great resource for wellbeing and emotional support If there were two things I could improve they would be: - more use of digital communication which is currently mostly by letter/telephone - speedier dispensary of prescriptions at the pharmacy Thank you Royal Surrey :)
I went to the A & E at RSCH on a Monday morning and was seen very quickly (well under an hour) and referred to another department in the hospital. I had to stay in overnight and a bed was found. I had medication and was looked after very well by the doctors and nurses. I was kept informed well at each stage and kept in as long as was necessary and able to leave the next day when doctors were happy it was safe for me to leave. i was seen the next day by a consultant in a follow up. All very smooth, efficient and professional.
When I arrived for an operation I was asked to put on a gown that was folded on my bed. As I opened it out I found a patch of dried blood on the back. It had not been cleaned. I returned it back to the sister on the ward - we were both duly shocked (and on my part relatively disgusted). I took the day off and depended on others to do the same to be able to drive me and collect afterwards. Having waited several hours and second to last patient I was wheeled through the whole hospital through a particulalry public thoroughfare to the operating room that made me feel quite awkward. RIght outside the room I was told someone needed operating on. I for sure was grateful not to be that person, but felt humiliated being wheeled back through the hospital again and had to get dressed and go home. Not a great experience. I delayed taking the COvid jabs because of the operation - another one was offered quite soon after and was cancelled with relatively short notice again (at least I didn't have to drive to Royal Surrey from London again). I missed several calls for COvid jab and then caught Covid so needed to cancel this third time myself. Each time I am needing to depend on another person to arrange to be available from work to collect me. I had the operation in the end and was delighted with the results.
I had my baby last month ( September 2022). Staff was amazing, helpful, they did helped me feeling safe and they helped me to deliver my baby safe and healthy to this world. Big thank you to Matilda( Tilly) who was amazing midwife. And big thank you to all midwife
Short link to review Royal Surrey County Hospital: http://iwgc.net/eb4vl