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Written by a NHS patient
18th March 2021


Orthopaedics reception lady was rude and sharply asked us to stand behind a yellow line when checking in. The one way system was ludicrous we were one metre away from reception and asked to double back on ourselves to go round via fracture clinic only to be lead back to orthopaedic reception literally yards away from where we started.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff