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Written by a NHS patient
13th July 2021


I went into Royal Preston Hospital after having a mastectomy with immediate DIEP flap reconstruction. The care I received was amazing from the surgical team to the staff on the ward. You made my stay pleasant and stress free. You treated me with care and compassion and made me feel in control at all times. Staff on ward 3 were brilliant, it was almost like talking to friends. I cant thank you enough for looking after me. You are all amazing!! Although my staff on the ward was a pleasant experience I must say the food provided is appalling. staff encourage you to eat your meals in order to recover however for me the food was inedible. This must be looked into.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe