Royal Preston Hospital

Sharoe Green Lane North, Fulwood, Preston, Lancashire, PR2 9HT
 
76 reviews

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Written by a NHS patient
22nd February 2024


Neuro rehab at Preston Hospital is poor and many patients try to be transferred to Sue Ryder, in Preston, where the support is fantastic, with intense rehab programmes, getting patients home sooner. Preston Neuro is letting down their patients, many of whom are hospitalised for months at a time, with their mental health suffering. It’s a very sad situation to witness. In Preston Neuro, there is very little support from the rehab team. Patients are lucky to receive one or two programmes per week, lasting 20-30 minutes each. Many disabled patients sit for hours on end, with health and recovery not being promoted with limited opportunities to develop or re learn any type of skills. There is limited awareness of mental health and patients are expected to sit and stare into space all day everyday. It’s a very sad situation. The rehab team only work Monday to Friday, but to be honest, many patients were relieved when it was weekend, due to the attitude of some of the rehab staff. Dreadful place! There seems to be one member of staff sat constantly behind a computer, logging patients actions and comments. Is this a good use of time and helping patients to recover, no! It’s appalling and needs changing, as currently it’s like a prison. No wonder the NHS is in a bad place, when patients are left for weeks and months, not receiving the support they need, so leading to bed blocking. God help anyone who ends up in this dreadful place. Very sad to see. Preston Hospital, action needs to be taken to improve. Must add, nursing staff and consultants are great.

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Written by a NHS patient
21st January 2024


I’m absolutely appalled at what I have seen in the past 24 hours in the emergency department. Basic care needs unmet: no water given, no items for a wash/teeth brushing given, toileting needs unmet, skin viability uncared for. Dirty pads, full urine bottles and dirty sheets left in cubicle from the previous patient. ANTT procedures breached, medication error, no adequate pain relief given in 24 hours despite being escalated to various members of staff and highlighting when news scores noted. Critical medication not given in a timely manner, blood sugars untested on patients in DKA. Different information on treatment plans given by every medic, which almost resulted in a serious condition not being diagnosed. Patient pushed out and left abandoned in the middle of the corridor walkway without any communication, explanation or basic courtesy. It would be nice to be able to name and shame these staff members but not one of them introduced themselves by name, nor job title. There were a couple of staff members who actually did their job properly but unfortunately they are let down by those who really shouldn’t be working in a caring environment. I appreciate that the services are stretched, staff numbers are low, patient numbers are high, I wish the government and trust executives would provide more funding and support, I know that there is a huge wastage in funds, too much bureaucracy and bs but this really doesn’t excuse some of the neglect and negligence I have seen in just 24 hours.

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Written by a NHS patient
28th December 2023


I would like to share my positive experience with you all. I arrived at Lancaster hospital last Wednesday, which I had a MRI scan at Lancaster hospital. I was then told by a Doctor at Lancaster I would be transferred to Preston hospital. Everything happened so quickly and sufficiently. By Thursday I was in theater having the major emergency operation on my Spine. After the operation, I was back on the ward recovering. The Doctors, nurses, day staff, night staff really looked after me well in the after care. I can not fault the NHS staff for looking after in such a positive way. The reason I ended up in hospital was due to the fact that certain organisations have put me through so much stress, that the emergency operation turned into me being admitted in to hospital. Certain organisations are as follows - Police - Social services, housing provider. Which everyone of these organisations have refused to help when needed. Housing not altering the bathroom to suit my needs. I slipped in the bathroom when wet/mopped up. I know it sounds unbelievable, but I can guarantee and assure you all this did happen Why? Because the housing could not be bothered to alter the bathroom. Police - accusing me of Perverting the course of justice - when the perpetrator threatened to cause harm towards me. By kidnapping, holding me at gun point, and then rapes me. What does this individual think he's going to achieve by lying to the police, and trying to set me up? When I filled out an online form for Clare's Law to the police make up their own laws by refusing to disclose information on the perpetrator (Gerrard) when the police refuse to disclose information on a domestic abuser/violence on a former partner this.can become a criminal offence by (Contempt of Court) If I was a senior officer for GMP I would drop this case as I the victim would not be able to attend a court case. So why don't these individuals give me what I ask for, and stop challenging me, because the more these organisations challenge me the worse things will get for everyone of these organisations. Social services -'taking action by stopping contact with my son, and finding out the MASH Team did not complete the assessment to stop any contact with my son in the first instance. That is contempt of court. These individuals believe in their deluded conclusions that because I don't work, I'm stupid, thick, and every negative word these individuals can thick of. Well who's the stupid one now. NOT ME! So instead of being my enemy, again why not give me what I ask for. Because I'm not the sort of individual that will give up that easy. Don't challenge me? I will continue to fight for my rights as a parent, as a human being etc. If I end up back in hospital, I will make sure none of these organisations get away with causing further harm to myself. I will make sure all these individuals are held responsible for causing any further harm or pain.

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Written by a private patient
25th October 2023


I was seen at Euxton Hospital as a private patient, I would highly recommend the hospital

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Written by a NHS patient
13th October 2023


We have been visiting the Royal Preston and worked here for years. We always find it a very good hospital with its patients at its fore. The only draw back is the parking arrangements. Both for visitors and staff, which do not meet the needs of staff or public. We feel this diminishes its fantastic reputation. Whilst we realise this parking eye, the trust do have an involvement in who it employs to manage the car parks.

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Written by a NHS patient
15th September 2023


I was only an outpatient for radiotherapy but everyone was very helpful.

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Written by a NHS patient
17th August 2023


Although the hospital is under a lot of stress due to years of underfunding and lack of resources, once eventually seen to, the staff are absolutely brilliant.

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Written by a NHS patient
12th August 2023


All appointments were on time. Staff allways greated you and made you feel comfortable by giveing you their name. Keep the good work up.

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Written by a NHS patient
12th August 2023


my treatment was first class

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Written by a NHS patient
8th July 2023


I was referred by my GP, my first appointment cancelled by the hospital. I kept emailing asking for another appointment. After three attempts I contacted PALS, the complaints department, and was informed the system had ‘lost my details’. I was in contact with outpatients and also gynae begging for help after waiting 11 months for a gynae specialist. I was given details of secretarial numbers to chase and beg for help myself. It’s the most helpless and powerless I’ve ever felt.

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