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Royal Orthopaedic Hospital
2021-06-06
Person
5
5
0
6th June 2021
Very few Hospitals achieve their stated aims of high standards, patient first, dignity, respect... but ROH absolutely does.After a two week admission on ward 12, I was re-admitted to ward 1. Another excellent team where everyone is valued and as important as the next. The bar is set very high and whilst most comfortably reach these standards, a couple exceed them. Simi and Manjit; thank you both for your absolute dedication and care. Above and beyond.
Suggested improvements
As on ward 12, the night shift can be a week link due to reliance on Bank and temporary staff. Low numbers putting pressure on regular staff. Consequently standards slip, mistakes made, noise excessive.
A first class hospital (and this is) must be first class for 24 hours a day, not just 12.