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Royal Orthopaedic Hospital
2020-03-15
Person
3
5
0
Written by a family member
Written by a family member 15th March 2020
Sister Donna Dudley and Jo on reception were incredibly kind, patient and understanding when my mum and I became upset about the long wait prior to going to theater.
What could be improved: information before admission about what to expect, who you will see, a rough idea of timings. Keep people informed improve waiting environment.