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Written by a patient
5th August 2020


I received excellent care from the surgical team, however there was a serious lack of communication concerning my discharge. Staff were unaware that I had returned to the ward and required food. There did not appear to be a staff handover at the end of shift. I did not have a final consultation with any member of the medical staff to discuss my medication and I waited several hours before finally being discharged. I followed the instructions on the box for the antibiotics and unfortunately had a violent reaction. I subsequently found that the dose I had taken was inappropriate. I feel that this could have been prevented had there been better communication.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff