royal-orthopaedic-hospital

Royal Orthopaedic Hospital

Bristol Road South, Northfield, Birmingham, England, B31 2AP
 
1 2 3 4 5 57,751 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

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1 2 3 4 5
Review of Oncology, written by a patient
15th March 2020

Prompt, efficient.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Ward 1, written by a patient
15th March 2020

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Arthroplasty, written by a patient
15th March 2020

Friendly, very efficient, professional and quick.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Spinal, written by a patient
15th March 2020

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Admissions and day case unit, written by a family member
15th March 2020

Sister Donna Dudley and Jo on reception were incredibly kind, patient and understanding when my mum and I became upset about the long wait prior to going to theater. What could be improved: information before admission about what to expect, who you will see, a rough idea of timings. Keep people informed improve waiting environment.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Ward 3 , written by a patient
15th March 2020

All staff treated me with respect. The staff are very lovely and clearly care but there were times when it was clear that the ward was understaffed. The nurses work incredibly hard but can't be everywhere at once.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Admissions and day case unit, written by a patient
15th March 2020

Friendly professional service by nursing and all staff. There does seem to be some disparity with instructions from consultant and other staff which makes it difficult to arrange care when living alone.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Admissions and day case unit, written by a patient
15th March 2020

Very kind and explained everything in detail from a very nervous patient they were all brilliant and reassuring. A big thank you.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Orthotics , written by a patient
15th March 2020

We were seen quickly and promptly. All questions were answered. Parking, better sign posts.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Admissions and day case unit, written by a patient
15th March 2020

Polite staff and information.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
Rating not given.
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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Resources

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