royal-orthopaedic-hospital

Royal Orthopaedic Hospital

Bristol Road South, Northfield, Birmingham, England, B31 2AP
 
1 2 3 4 5 62,712 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing all reviews
 
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1 2 3 4 5
Review of ADCU injections, written by a patient
19th May 2021


Staff explained procedure very clearly and did their best to put me at ease.


None that I can think of.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Ward 12, written by a patient
19th May 2021


Everyone has been friendly and lovely./nRoom is clean.


Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Ward 3 , written by a patient
19th May 2021


Staff good and friendly.


Moer information to patient.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Ward 12, written by a patient
19th May 2021


Lani was brilliant.


Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Ward 12, written by a patient
19th May 2021


Very polite and friendly staff and procedure was successful. Just a slight away { } procedures but this was not a big deal at all.


It would have been good to on updated on time of the post-up I update a bit but { } very happy with the service.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Ward 4, written by a patient
19th May 2021


Because I was adviced on everything that was happening all the time and was never insure about anything.


Nothing.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of High Dependency Unit, written by a patient
19th May 2021


All members off staff made me feel at ease, everyone was helpful and would make me feel relaxed.


Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Ward 3 ,
19th May 2021


Because each of your questions relate to the medical staff each one of whom varied between very good to outstanding.


Your questionnaire is incomplete. It is restricted to the behaviour and performance of the medical staff and there are no questions concerning the organisation as a whole. In particular, you fail to ask how the administration and bureaucracy impacted on my overall experience of the NHS. In these areas there are some serious shortcomings. The organisation as a whole seems to be slow and cumbersome with a number of computer system inadequacies that make it impossible for the NHS to carry out some tasks that are possible from the average desktop or laptop computer. Medical staff's jobs are made even harder as they work to deal with the problems that arise from inadequate administration whilst caring for their patients. The NHS would benefit from a radical reorganisation of its management, part of which would be to replace civil servants with people from successful industries who are results rather than task orientated. If the NHS were to achieve the same level of efficiency as, for instance, Amazon, it would be less top heavy and more effective as efficiency improvements would release resources, presently being wasted in unnecessary bureaucracy, for front line medical care, where they are really needed.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Ward 3 ,
7th May 2021


I cannot fault the high standards of treatment and care I received throughout my stay in Ward 3. Every level of staff treated me with the uttermost care, consideration , respect and courtesy. Despite this being a traumatic time for me, the members of staff were supportive and through their professionalism I was made to feel at ease with the situation.


Nothing!

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Arthroplasty,
1st May 2021


The Metal on metal Surveillance Clinic advanced nurse practioners, Lesley and Liz are just the most professional and wonderful people one could hope to deal with.


Just noticed the age drop down box goes up to 150! There's optimism for you! I hope it's guaranteed.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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Resources

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