royal-national-orthopaedic-hospital

Royal National Orthopaedic Hospital

Brockley Hill, Stanmore, Middlesex, England, HA7 4LP
 
1 2 3 4 5 34 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
9th February 2021


Very professional and caring staff.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
25th January 2021


Fantastic hospital, so modern and clean. The staff were wonderful. I received great care especially in the ICU (Sara needs a special mention) where the staff were caring. The rooms were very spacious with every facility.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
9th January 2021


Yes

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
7th January 2021


In the private wing of the RNOH I was treated extremely well by the nursing staff. My principal carer was attentive, friendly and informative whilst maintaining a totally professional approach to my care. As a day case I only had time for a post-procedure sandwich so cannot comment on the quality of the food. The only glitch occurred whilst I was being wheeled to the operating theatre - a fire alarm went off leaving me and the porters stranded in a freezing cold corridor between two buildings for about 10 minutes. Brrrr......

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
1st September 2020


When first arrived - I was Left for a long time without instruction. Day staff not attentive at all, very untidy ward, one student nurse seem to be doing everything. No phone call to next of kin following operation. Night nurse Ruth much more caring and checking up on me. No help to wash, dress. No aftercare instructions, no follow up appointment. Had to make own arrangements. I feel Covid has to take some of the blame. Feel really let down, worse hospital stay I’ve ever had.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
17th July 2020


A massive thank you to all the nurses and care providers at the RNOH. I was so well looked after throughout my time there and nothing was too much trouble.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
1st June 2020


I had a sarcoma removed by Dr Pollock on 18 / 5 /20 I received excellent surgery and care from all members of staff. I could not fault it world class treatment. Keep up the good work at this difficult time with Covid. Keep safe. I can not thank you all enough.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
28th May 2020


Top notch care by dedicated professionals. Even more so appreciated in the times of Covid 19

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
12th May 2020


Excellent care and responsive staff despite the pressures due to Covid-19

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
12th May 2020


The care was excellent considering the Covid-19 situation

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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