royal-national-orthopaedic-hospital

Royal National Orthopaedic Hospital

Brockley Hill, Stanmore, Middlesex, England, HA7 4LP
 
1 2 3 4 5 42 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
3rd December 2021


- very friendly staff, starting from the gentleman cleaner who greeted us at 7am on the treatment day and guided us where to go; throughout the welcoming friendly nurse and the discharging nurse. - professional & friendly staff.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
15th November 2021


N/A

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
Rating not given.
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
1st November 2021


great hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
3rd October 2021


I have been under the care of Mr Nejad for around 30 years and quite frankly I wouldn’t want to have any other orthopaedic surgeon work on me. I have complete and utter trust and feel that he goes above and beyond when you are under his care. Subsequently I have stayed on many of the wards and have only had the odd occasion when a member of the nursing team has not been as professional as they could have been, but this is few and far between over a huge amount of years. Food, hmmm is any hospital food good? Could be better but overall the care outweighs the food. Overall I would recommend this hospital to anyone that is fortunate enough to be offered care here.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
18th September 2021


I had a great experience. I was treated with respect and dignity at all times and I always felt safe.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
7th August 2021


I had surgery in July 2020 and the team was great, taking excellent care of me. I felt that they all had the right level of humility and respect for their patients, genuinely caring about me.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
30th July 2021


I don’t know what the hospital is like because I haven’t visited. I have been on the waiting list to see a Neuro Surgeon for over a year. I was delighted a couple of weeks ago when my oncologist said she would send a letter to fast track me. The surgeon is either incredibly busy or just can’t be bothered to see patients. I had a phone call from a physiotherapist ( had I known I was talking to a physiotherapist I would not have engaged in conversation). She proceeded to diagnose me over the phone, gave me wrong information concerning a possible operation and then gave unsolicited advice about what I should do. After all this time I at least expected a ten minute face to face consultation where I could have explained my condition and asked some questions. That surgeon is clearly not interested in his patients and if he thinks I would allow someone like him to operate on me then he is sadly mistaken. I am making an official complaint to the hospital about this disgraceful treatment and will be consulting a private hospital next week where I expect to get the care and attention I deserve.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
5th May 2021


My initial treatment was very disappointing and took several months before further action was taken to rectify it. Since February I have been under the care of the Urologist, Frank Lee who has taken the time to discuss the various options now available to me.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
9th February 2021


Very professional and caring staff.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
25th January 2021


Fantastic hospital, so modern and clean. The staff were wonderful. I received great care especially in the ICU (Sara needs a special mention) where the staff were caring. The rooms were very spacious with every facility.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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