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Written by a NHS patient
2nd March 2021


I have just called the bloods department to get my wife’s results forwarded to her GP, the ladies in the department answered the phone laughing uncontrollably and signing (quote) ‘yodelay hoo we can’t hear you’ this went on for over 10 minutes before I had to hang up the call. Whoever was working at 12:44pm on 2nd March 2021 in this department should be terminated with immediate effect as they are unfit for such responsibilities. I can only suggest a full investigation and advise anyone that cares for their health and well-being not to have blood tests at liverpool royal hospital. This disgusting incident is an insult to the hospital staff that do operate in a professional manner and uphold their duty of care.

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Involvement
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Information
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Cleanliness
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Staff
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