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20th April 2021


I was treated by Sarah Coles based in South Warwickshire, who was excellent. She was extremely good at identifying my problem, even though we spoke over the phone. She then laid out some very clear, detailed recovery exercises, and a good sense of the progress I should be expecting. Exactly the same in our follow up appointment. She was very empathetic throughout. I really got the sense that she understood why it was so important to me to understand what was wrong and why I wasn’t able to run. Really accommodating of my questions. Useful follow up emails after each appointment outlining the exercises.

Suggested improvements
Nothing, Sarah was excellent. A friend of mine who has spoken to Sarah was similarly positive!

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff