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I was given a drink whilst waiting in the corridor to be seen by the Doctor and because it was a very hot day I found it very comforting and thoughtful of the nurse on duty. I was treat with the utmost courtesy and care by all the staff and my previous visit as an emergency patient which resulted in being diagnosed with sepsis, lead to wonderful care during my stay. All in all, I think Lancaster Royal Infirmary should be congratulated on their efforts considering the difficult circumstances they must encounter!