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Written by a patient
6th June 2019


Following an unfortunate oversight at Westmorland General Hospital it was arranged that I was immediately referred to Mr Naseem at RLI. That it was at such short notice was gratifying after waiting several weeks. There was no delay at RLI and I was [leased with the courtesy of all the staff I met. Mt Naseem was most courteous and was very helpful. The appointment he spoke of was prompt and I attended the urological clinic yesterday. I wait to see how the removal of the catheter will affect me in the future, but I do feel the surgery may be necessary.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff