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Written by a patient
4th December 2019


The staff were all outstandingly kind. Thank you so much for proving that there are still people out there working their absolute best, despite cuts going everywhere, except middle management. You are all wonderful and I'd like to say a special, HUGE thank you to the lady radiographer who chased me down the corridor after my Xray to beg me to go to ED - I'm one of those pains in the a*se people who only go and get help if a limb is hanging off. Well, this lady saw something and was so concerned she got me to go - she's radiographer; this was not part of her job, but she did it anyway, as a compassionate and thoughtful person looking out for someone in need; and I'm so glad I did, because I really needed help. if anyone at RLI know to whom I'm referring: she's approx late 30s, about 5 foot 2/3 with a blonde bob type hair cut. I'd love it if you could let me know, with her permission who she is, so I can go in, when better, with a small gesture of thanks. Same goes for the folks who treated me in ED - You're all absolute Saviours. Thank you for doing what you do

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff