Share review of Royal Lancaster Infirmary
Admitted to ward 16 for routine procedure and overnight stay.The admitting nurse showed no empathy to my nervous state,almost like I was an irritation to her.
Was left alone for 3 hours until my operation,when the operating department came to collect me.
I cannot fault the theatre staff,anaethastist,or my consultant in any way,they were fantastic and caring.
On my return to the ward,I had to move beds,which I understand,but the ward was not busy at the time.
This was at 6.pm.
I received water,then was told I would have a cup of tea,this was brought at 10.30,I received nothing to eat,was told they’d bring a biscuit but again,this wasn’t forthcoming.
So I was without food until the next morning.more than 24 hours.
I was very upset about this obviously..
When I was discharged,I just received a letter.,no advice on showering,bowel moments,or any helpful advice.
On leaving,I was expected to carry my bag downstairs,considering I had just had prolapse surgery,I finally asked a nurse to help me as was advised by my consultant not to lift.
My experience wasn’t a nice one.And I would be reluctant to go to ward 16 again.
In my experience,Kendal hospital is superb compared to ward 16