Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Royal Lancaster Infirmary
2020-12-19
Person
5
5
0
Written by a carer
Written by a carer 19th December 2020
Great friendly staff
Royal Lancaster Infirmary
2020-11-17
Person
5
5
0
Written by a patient
Written by a patient 17th November 2020
I have only been an outpatient. The treatment I have received on each occasion has been good and all the staff very pleasant.
Royal Lancaster Infirmary
2020-11-09
Person
4
5
0
Written by a patient
Written by a patient 9th November 2020
My treatment was primarily at the Westmoreland General Hospital as well as Lancaster Royal Infirmary.
Staff always caring and attentive. Very clean environment. I was made to feel totally confident in all the staff.
When undertaking Urodynamic Tests the room was inappropriately cramped. The staff made up for my concerns. They were very professional, but having to undress behind an inadequate screen must be disturbing for some people.
Royal Lancaster Infirmary
2020-10-28
Person
5
5
0
Written by a patient
Written by a patient 28th October 2020
Good care
Royal Lancaster Infirmary
2020-10-28
Person
5
5
0
Written by a patient
Written by a patient 28th October 2020
The Car Parking facilities need to be improved as I cold not park my car anywhere near the Lancaster Hospital and had to walk a long way in the pouring rain recently, otherwise the Hospital is fine,no complaints about it or its very helpful staff
Royal Lancaster Infirmary
2020-10-27
Person
5
5
0
Written by a patient
Written by a patient 27th October 2020
No improvement. From Porter to the nurses and doctors very helpful
Royal Lancaster Infirmary
2020-10-22
Person
4
5
0
Written by a patient
Written by a patient 22nd October 2020
Access to this hospital is a disgrace. the only way I can arrive for an appointment on time and park a vehicle is if I use my motorcycle. Parking a car was almost impossible. Living in Arnside I can get to the hospital either by train, bus or motor vehicle. I would use public transport if it was convenient and did not involve a lengthy walk.
Royal Lancaster Infirmary
2020-10-03
Person
5
5
0
Written by a patient
Written by a patient 3rd October 2020
I was there a long time, and it would have been really good if I could have purchased a drink and something to eat
Royal Lancaster Infirmary
2020-08-06
Person
4
5
0
Written by a patient
Written by a patient 6th August 2020
I was admitted to A and E in February with sudden urinary attention. I was seen within an hour, examined, catheterized and sent home. I had a follow up appointment at the Urology Department after 2 weeks. The catheter was successfully removed, and I was taught how to self-catheterize using ISC equipment when I went home, if the need arose.. I was also given a repeat prescription for ISC.
Although this was obviously an unpleasant and stressful experience, I must say that at both A and E and in Urology I was treated with great respect, patience and kindness, and was able to return home reassured that I could cope - which I have!
Many, many thanks.
Royal Lancaster Infirmary
2020-07-12
Person
5
5
0
Written by a patient
Written by a patient 12th July 2020
I haven't actually had any treatment yet, but any any dealings I have had in the past with the RLI have been very good.