Ashton Road, Lancaster, England, LA1 4RP
The Nurses were friendly and provided the treatment at a time to suit my requirements. All my questions were answered so that I understood what I must do. I could not have asked for a better service, it is how a department should be organised.
Although working at full stretch in an overcrowded and very demanding environment, all the staff I was in contact with are deserving of commendation. Unceasingly pleasant, amazingly cheerful, and most obliging regardless! The expertise and humour made waiting much more tolerable and expedited treatment with much multitasking in evidence. Todd Guiton was an example of professionalism at its best!
My wife has attended RLI many times over the last 3 years with varying illnesses and has always received the best of care and attention. In particular A&E, the Stroke Clinic, Urology and the Eye Clinic have all been excellent and credit should also be given to receptionists and other general staff who have never failed to help
Friendly and efficient