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Written by a carer
21st June 2017


My mother was a patient in Ward 104. I had been hopeful that a ward specialising in Medicine of the Elderly would demonstrate the highest standard of good practice. I found many of the qualified staff appeared unenthusiastic in their demeanour. Two staff nurses gave an excellent standard of care. Sadly they were not regularly on the ward. Others gave "just good enough care "appearing to be going through the motions. Elderly patients need kindness and compassionate care not lack lustre " I don't want to be here care". Student nurses appeared caring and enthusiastic. I was delighted when mother was moved to another hospital specialising in care of the elderly where the care was as it should be.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff